Privacy Policy

Privacy Policy  

At Elysian Jewels, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, elysianjewels.co.in, or interact with us. By using our website, you consent to the practices described below.  

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1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:  

a. Personal Information  
When you make a purchase, create an account, or contact us, we may collect:  
- Name  
- Email address  
- Phone number  
- Billing and shipping addresses  
- Payment details (processed securely via third-party payment gateways)  

b. Non-Personal Information  
We may automatically collect certain information when you visit our website, such as:  
- Your IP address  
- Browser type and version  
- Device information  
- Pages viewed and time spent on our website  
- Referral sources  

c. Cookies and Tracking Technologies 
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and provide personalized services.  

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2. How We Use Your Information  

We collect and use your information for the following purposes:  
- To process and deliver your orders.  
- To send you order confirmations, shipping updates, and other transactional communications.  
- To provide customer support and respond to your inquiries.  
- To improve our website, products, and services based on user preferences.  
- To send promotional offers, newsletters, and updates (only if you opt-in).  
- To prevent fraudulent transactions and ensure secure shopping.  

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3. Sharing Your Information  

We respect your privacy and do not sell or share your personal information with third parties, except as necessary to provide our services:  
- *Service Providers*: We may share your information with trusted third-party service providers (e.g., payment gateways, shipping companies) to fulfill orders and deliver services.  
- *Legal Obligations*: We may disclose your information if required by law or to protect our rights, safety, or property.  

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4. Security of Your Information  

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:  
- Secure Sockets Layer (SSL) encryption for data transmission.  
- Limited access to personal data for authorized personnel only.  
- Regular monitoring of our systems to prevent breaches.  

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account information confidential.  

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5. Your Rights

You have the right to:  
- Access and review the personal information we hold about you.  
- Request corrections to inaccurate or incomplete information.  
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails.  
- Request deletion of your personal data, subject to legal and operational requirements.  

To exercise these rights, please contact us at *support@elysianjewels.co.in*.  

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6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing any information.  

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7. Children's Privacy  

Elysian Jewels does not knowingly collect personal information from children under 18. If we become aware of any such data, we will take immediate steps to delete it.  

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8. Updates to This Policy  

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated policy will be posted on this page with the “Last Updated” date.  

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Thank you for trusting Elysian Jewels. Your privacy is our priority, and we are committed to protecting your information.

Terms and conditions

Terms and Conditions

Welcome to elysianjewels. This website is owned by Priya kumari. By using our website, you agree to comply with the following terms and conditions:

1. General
Our website provides products for retail customers (B2C).
All product prices are subject to applicable taxes and shipping fees.
2. Orders and Payments
Orders are confirmed only after successful payment.
Payments are processed through secure gateways, and we do not store sensitive payment information.
3. Shipping and Delivery
Delivery timelines depend on your location and chosen shipping method.
We are not responsible for delays caused by unforeseen circumstances.
4. Limitation of Liability
We are not liable for damages arising from the misuse of our products or website.
Our maximum liability is limited to the product’s purchase price.
5. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra.